Jo-Ann Dziuba
Guest Columnist
Author Archive
DZIUBA: Can you hear me now?

28 years later, my job in Yale telecommunications looks very different. I’m now behind the scenes overseeing nearly 32,000 phone lines across campus. These days there’s a call center in every medical area, a phone in every classroom, every office and in each one of the blue phone security stations, and I’ve programmed nearly all of them.